FAQ

General Questions
  1. What is Concergix Medication Partners and what do you do?
    Concergix Medication Partners is a Hospice Medication benefit administration service that uses an advanced set of eTools (ScriptFlo) to enhance the user experience, streamline the medication fulfillment timeline, and adjudicate claims.

  2. What is ScriptFlo?
    ScriptFlo is a cloud-based application that allows our clients, and their end users, to expeditiously and securely, procure medications for their hospice patients.

  3. Who is ScriptFlo designed for?
    ScriptFlo is designed specifically for Hospice Providers, their clinicians, and IDG teams. Our application is 100% web-based and can be used at the bedside to simplify medication fills, allowing hospice clinicians to focus more on providing patient care.

  4. Do I need to install any software?
    ScriptFlo is a cloud-based solution. No software downloads are required.

  5. Do you offer a free trial or demo?
    We are happy to set up a demo for you and/or your hospice care team. Please use the contact us form to schedule a no obligation demo.

  6. Are there any setup fees or hidden costs
    Concergix does not typically charge any implementation fees to our clients. Pricing is based on many factors. To obtain pricing for your organization, please use the contact us page and one of our team members will contact you.

  7. What key features does ScriptFlo offer?
    ScriptFlo provides the tools for medication procurement, benefit administration, clinical consultations, alternative therapeutics, and other features needed to seamlessly fill and refill medications for your patients.

  8. Does your software integrate with other platforms?
    ScriptFlo can integrate with all major EMR systems as well as other 3rd party applications used in the hospice sector tech stack.